FAQ

Q: How long is the drive?  Approximately 1 hr.

Q: Where do you pick up in Big Sky?  At the front door of your place of lodging.

Q: Where do you pick up at the Bozeman Airport?  Your personal chauffeur can be found at the bottom of the escalator, as you exit the secure area towards baggage claim. They will be holding a sign with your name on it.

Q: What if my flight is delayed?  We monitor all incoming flights, if you arrive early or late, your driver will be there regardless. For canceled flights or flight number changes, please contact our office.

Q: When do you pick up?  For private transportation we do not have any preset times, as all private reservations are booked around your specific schedule. Alternately, our ride share shuttles do operate on preset departure times only.

Q: If I choose the ride share option and no one joins my ride will the price go up?  No, the price will never go up when selecting the ride share option. It can only go down!Our final ride share shuttle rates are based on the number of passengers in the vehicle at the time of travel.

Q: What do I need to make a reservation?  Name, number, email, flight details – including flight number and connecting city – drop-off destination, and valid credit card.